Secure.Simple.Resilient.
First Aid IT manages and secures Microsoft 365 and business Windows workplaces for small Dutch organisations without an in-house IT administrator.
Core service
Ongoing management is the starting point. Projects support that foundation, but do not replace it.
We define what First Aid IT manages, which access is required and what remains outside scope. We then manage the agreed Microsoft 365 and workplace components through controlled access and customer-specific agreements.
Users, licences, groups, shared mailboxes and standard joiner/leaver processes.
Agreed devices, compliance, BitLocker, updates and policy status.
MFA, access policies, admin roles, email security and visibility of deviations within the available licences.
Change records, exceptions, reporting and improvement actions.
Support, response times, managed components and escalation routes are defined per customer in the scope and SLA.
Verifiable managementYou can see what was agreed, changed and remains open.
Manageable foundation
Relevant Microsoft recommendations and applicable elements from CIS Benchmarks provide the starting point. Your business determines the final configuration.
We follow primary Microsoft guidance and relevant CIS Benchmark controls for the agreed scope.
Changes are assessed, tested, versioned and only then rolled out in a controlled manner.
Licences, processes, risks, decisions and exceptions remain separately documented.
Important: the baseline supports a secure and manageable configuration. The final configuration and any compliance requirements remain dependent on your organisation, licences, risks and agreed scope.
Paid entry point
The Microsoft 365 Security Check is a paid baseline assessment. It identifies the most important risks, management backlog and dependencies, creating an informed choice: improve, hand over or move to ongoing management.
Explore the Security CheckWe define which tenant, users, devices and subjects are included.
Settings and status are reviewed through an agreed export or least-privilege access.
You receive findings, risks, improvement actions and a decision-ready next step.
Before management starts
An existing environment is not automatically ready for ongoing management. Open risks, outdated configuration and missing documentation are scoped and remediated first where needed.
Additional projects
Also available as standalone projects. Scope, testing, handover and aftercare are agreed up front.
From technical scan and pilot to cutover, evidence and aftercare.
Explore service →ImplementationPolicies, pilot and staged rollout for business Windows devices.
Explore service →WorkplaceLink new devices from the chosen supplier directly to the correct organisation.
Explore service →AutomationRun recurring processes more efficiently with appropriate controls.
Explore service →ReadinessReview permissions, data and use cases before a wider AI rollout.
Explore service →TemporaryAdditional capacity for comparable Microsoft 365, Intune and workplace projects.
Discuss support →Approach
At each stage you retain visibility of scope, decisions, evidence and the next step.
We establish whether the organisation, question and collaboration are a fit.
The current state, risks and management dependencies are established factually.
Agreed blockers are remediated and the baseline, access and boundaries are recorded.
Changes, support, reporting and improvement follow the agreed scope and SLA.
A clear entry point
The introduction is free. For assessment and management we publish realistic starting prices, so you can quickly determine whether First Aid IT fits your budget.
Paid assessment
from€ 595one-off, excluding VAT
For one defined tenant: a factual view of risks, management backlog and priorities.
Most complete foundation
from€ 349per month, excluding VAT
Microsoft 365, agreed Windows devices and the security baseline as one manageable service.
Cloud management without devices
from€ 199per month, excluding VAT
For organisations that want users, licences and their agreed Microsoft 365 foundation managed.
Quantities, management boundaries, starting condition and support needs differ. The proposal therefore states the final scope, onboarding, monthly price, licences and options separately.
A small management partner should be especially clear about responsibility, boundaries and evidence.
About First Aid IT
You work with one accountable contact for Microsoft 365, Intune and business Windows workplaces. We start small, record decisions and expand only where it adds demonstrable value.
Frequently asked questions
Yes. It establishes the question and mutual fit. Technical research and the Microsoft 365 Security Check are paid work.
No. A project or assessment can be standalone. Ongoing management always has its own scope, onboarding and SLA.
The starting price applies to a suitable standard scope. Quantities, management boundaries, starting condition and support needs determine the final price. Onboarding, licences and options are itemised separately.
The baseline uses applicable elements from current CIS Benchmarks and relevant Microsoft recommendations as references. Full CIS compliance is only claimed when it has been demonstrably assessed across the complete agreed scope. Licences, business needs, exceptions and risk acceptance can lead to documented deviations.
Relevant changes, decisions and exceptions are recorded within the agreed management scope. The exact format, reporting frequency and source are defined per customer, so we do not promise a dashboard or report that does not fit the selected service and licences.
Only when required for the agreed service. Ongoing management uses an agreed partner or management route with least-privilege access. A customer-controlled export or temporary access may suit a one-off assessment.
No. Support windows, response times and escalation routes are agreed per customer. Full 24/7 monitoring, forensics and unlimited end-user support are not automatically included.
Need more detail?
The catalogue adds context. The proposal and customer-specific SLA always define the final agreement.
No-obligation introduction
Tell us briefly how your organisation works today and where you want to go. The first response is a substantive fit check, not a technical audit or automated sales sequence.
